PRIVACY POLICY
Last updated: September 2026
Who We Are
Ajé Café & Studio Ltd is a hospitality business based in Ilkley, West Yorkshire.
In this policy, “Ajé”, “we”, “us” and “our” refer to Ajé Café & Studio Ltd.
If you have any questions about how we use your personal information, you can contact us at hello@ajecafe.co.uk.
What Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone number and any information you choose to provide when contacting us.
If you join our mailing list, we collect the information you provide when you sign up, such as your email address.
We may also collect technical information about how you use our website, including information collected through cookies and similar technologies.
How We Use Your Information
We use personal information to:
• respond to enquiries and requests;
• manage mailing-list subscriptions and send communications you have requested;
• operate, maintain and improve our website;
• understand how visitors use our website;
• administer bookings, events and other services;
• comply with legal and regulatory obligations; and
• protect our business, customers and website from fraud, misuse and security risks.
Our Mailing List
If you choose to join our mailing list, we will use the information you provide to send you updates about Ajé, including our opening, menus, events, studio activities and other news.
You can unsubscribe at any time using the unsubscribe option included in our marketing emails or by contacting us at hello@ajecafe.co.uk.
We will not add you to our marketing list simply because you have contacted us about something else.
Who We Share Your Information With
We may use trusted third-party service providers to operate our website, communications and business services. These providers may process personal information on our behalf where necessary to provide their services.
These may include website, email, booking, membership, payment and other technology providers used by Ajé.
We do not sell your personal information.
How Long We Keep Your Information
We keep personal information only for as long as we need it for the purpose for which it was collected, or for as long as we are legally required to keep it.
We regularly review the information we hold and securely delete or anonymise information that is no longer required.
Your Rights
Depending on the circumstances, you have rights under data protection law including the right to:
• ask for access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information where there is no good reason for us to continue using it;
• ask us to restrict how we use your information in certain circumstances;
• object to certain uses of your information; and
• withdraw consent where we rely on consent to process your information.
To exercise your rights, contact us at hello@ajecafe.co.uk.
Cookies
Our website uses cookies and similar technologies to help it function, improve the experience of visitors and, where applicable, understand how the website is used.
Some cookies are necessary for the website to operate and cannot be switched off. Where we use non-essential cookies that require consent, we will ask for your permission before setting them.
More information about the cookies used on our website will be available through our Cookie Policy.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will always be available on this page, with the date of the most recent update shown at the top.
Questions or Complaints
If you have a question or concern about how we use your personal information, please contact us first at hello@ajecafe.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.